About Us
N2uitive provides a recorded
statement
management
solution that simplifies the recording, retrieval, and reporting
of claims interviews. Our web-based
Digital Statement
Service makes capturing, managing, and understanding your recorded statement
lifecycle data effortless.
A Digital Process
Capturing claims statements via cassette recorders has become obsolete. So we’ve taken the old claims process—recording, storing, retrieving, reviewing, and transcribing of tapes—and evolved it into a simple to use digital process. Now managing the entire recorded statement lifecycle, which may take weeks or months, now only takes seconds. And by capturing the information digitally, you quickly gain substantial service improvements and cost efficiencies, while also creating a platform to accrue much more value around better investigations, quality assurance, and predictive analytics.
The Power of Knowing
We know that capturing the statement is just one piece of the claims interview lifecycle. So we developed our solution to address not only the recording of claims, but the ability to easily manage and report on the data, as well as integrate it with other systems, to gain additional value.
Our service gives property and casualty insurers the unprecedented ability to know and act upon answers to questions such as: How many statements do we take by office or claims rep; what questions do we ask; what data is in the recording; do statements correlate to claims volume and results? The power of knowing what’s in your data, in real-time, translates into reduced expenses, increased claims accuracy, and better claim results.
A Proven Solution Backed By Industry Expertise
With more than 25 years of experience in the claims industry, the N2uitive team has a unique and deep understanding of the claims process. Through the implementation of our digital statement service at a Top 10 P&C insurer, and a close partnership with a leading transcription service, we’ve refined the claims process and developed software that simplifies workloads, speeds transcription and routing of statements, and provides direct access to claims interview data from anywhere, at anytime. This ingenuity significantly reduces the millions of dollars that are spent each year on cassette tapes, handling, storage, and shipping, and increases overall claims accuracy, quality, and value.
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